Web tutorials

Get to know our new website

Some of the new mobile-friendly features include a help center tailored to address your questions, a new chat feature for volunteers and Team Leaders, a personalized dashboard for managing volunteer projects, and much more.

Tour the new site

Whether you're a new volunteer or have been with us for years, this video aims to make using the new environment easy and efficient. 

What's inside: 

  • Logging in
  • Navigating the homepage
  • Accessing your dashboard
  • Reporting an issue

Project sign up and deregistration

Explore all of the following new and improved featured designed and tested by Team Leaders to make managing projects as easy as possible. 

What's inside: 

  • Signing up for projects
  • Deregistering from projects

Using the new messenger

What's Inside

  • How to use the messenger
  • How volunteers can direct message their Team Leader
  • How Team Leaders can pin a message

More messenger features

For Team Leaders: Managing Projects

Explore all of the following new and improved featured designed and tested by Team Leaders to make managing projects as easy as possible. 

What's inside: 

  • View upcoming projects
  • Submitting attendance and impact
  • Sending messages
  • Searching Team Leader opportunities

Your Feedback Matters

Click the FEEDBACK button located to the far right of any page on the new site. Describe your experience or share an issue you are encountering. For all other inquiries, still contact info@newyorkcares.org for assistance.

Search all FAQs

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